Privacy Policy for quarelavius.sbs
Get to know how we protect your data and uphold your privacy online
Introduction to Privacy Policy
This Privacy Policy describes how quarelavius.sbs collects, uses, and shares information when you visit or interact with our website. We are committed to safeguarding your personal data in full accordance with South African legal regulations and best industry standards.
Our Privacy Policy details the types of personal information we may collect, the reasons behind data processing, and your rights under applicable data privacy laws. Please review this statement carefully to understand our practices and your options.
Information We Collect and Why
We collect personal data directly from you and through automated tools to provide and improve our services, respond to inquiries, and ensure security and legal compliance.
Direct Information Collection
- • Your contact details submitted through forms
- • Feedback or messages provided through our website
- • Account creation and related details
- • Preference and communication settings
- • Transaction- or enquiry-related data you provide
Automated Information Collection
- • Device type, browser details, and operating system
- • Website usage statistics and interaction logs
- • IP address and general location data
- • Date, time, and duration of visits
- • Reference links and navigation paths
How Your Data is Used
Quarelavius.com only processes personal information for specific, legitimate purposes, including communication, service improvement, legal obligations, and security needs.
- • Responding to your requests or queries
- • Improving user experience and website performance
- • Customising communication and content
- • Detecting and preventing security threats
- • Complying with regulatory and legal requirements
- • Analysing usage data for internal insights
- • Managing accounts and facilitating transactions
Our Commitment: We strictly limit data collection and implement strong controls to ensure your personal information is protected at all processing stages.
How Data May Be Shared
We may share information with verified partners or authorities as needed to deliver services, comply with legal obligations, or enforce our terms and protect our rights.
Trusted Service Providers
External vendors may access your data strictly for service delivery or maintenance under confidentiality agreements and according to South African data protection law.
Legal Requirements
We disclose data only when legally required, such as under court orders or regulatory demands.
Anonymous Statistics
Aggregated, anonymised usage data may be shared for analysis, but cannot identify individuals.
Your Rights Regarding Data
You have rights under South African law regarding your data, including access, correction, deletion, and objection. Please contact us with any privacy concerns.
- • Right to request access to your data
- • Right to correct inaccurate information
- • Right to request deletion of your data
- • Right to data portability requests
- • Right to object to certain processing uses
- • Right to limit processing in certain cases
For all privacy rights requests or concerns, contact us using the details provided below.
How We Protect Your Information
We apply robust technical and organisational measures to maintain security, protect against loss, and prevent unauthorised access to your data.
Technical Safeguards
- • Encryption of stored or transmitted information
- • Regular patching and security monitoring
- • Multi-factor authentication for access control
- • Strict firewall and anti-malware protections
Organisational Safeguards
- • Staff training on privacy and data security
- • Clear internal privacy policies and workflows
- • Access limitation based on role
- • Regular compliance reviews and audits
Data Retention Practices
Quarelavius.com retains your information only as long as necessary for our stated processing purposes, after which it is securely deleted or anonymised.
- • Account information is kept for account validity
- • User journey and site navigation history
- • Stored communications for query response
- • Payment and transaction records retention
- • Marketing preferences and history kept securely
Retention may vary. For details, please contact us.
International Data Transfers
Data may be processed or stored outside South Africa with safeguards to ensure rights and protections are not diminished.
- • Transfers only to countries with adequate protection
- • Approved contract models and clauses in place
- • Security checks prior to international sharing
- • Monitoring for law and policy compliance
Cookie and Tracking Policies
Our website uses cookies and technologies to enhance user experience, enable core functionality, and collect usage statistics in line with privacy law.
Types of Cookies We Use
- • Necessary for secure and functional website usage
- • Used to collect analytics for site improvement
- • Store your site preferences securely
- • Enable extra features and usability
See our Cookie Policy for options to manage cookies.
Policy Revisions and Updates
Changes to this Privacy Policy are effective upon posting. Users are notified of major changes via our website or contact information.
- • Website notification banners about updates
- • Direct email if required or significant
- • Social media or direct communication of major updates
- • Policy version history available on request
Review this page regularly for changes.
Contacting Us About Privacy
Reach out to our team for any privacy inquiries or rights requests.
Quarelavius
Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27(34)6993531
Email: content@quarelavius.sbs
Policy last updated on April 4 2026
Effective from April 4 2026